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The New Jersey Child Support Program Implements Additional Customer Service Enhancements
Starting on August 14, 2014, the New Jersey Child Support Program will launch additional enhancements to our 877NJKIDS1 Interactive Voice Response (IVR) system. In our continuing effort to increase customer access and satisfaction, callers will now be able to access information through the IVR by using either the touch tone keypad or voice to obtain information. Clients will be required to listen to carefully as the menu options will change for this added feature but we believe it will allow clients to obtain information faster and easier.